Privacy policy

At Chili Dhaaga, your privacy is important. This Privacy Policy outlines how your personal information is collected, used, stored, and disclosed.

1. Information We Collect: Personal Information: When an order is placed, an account is created, or a newsletter is subscribed to, information such as your name, email address, shipping address, billing address, phone number, and payment details may be collected. Transaction Information: Details related to purchases, including items ordered, order date, and transaction amount, are collected. Usage Information: Data about interactions with the website is automatically collected, such as IP address, browser type, device information, pages visited, and time spent on the site. Cookies and Tracking Technologies: Cookies and similar technologies are used to enhance the browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

2. How Your Information Is Used: Order Fulfillment: To process and deliver orders, communicate about purchases, and provide customer support. Account Management: To manage your account, facilitate interactions with the services, and provide a personalized experience. Marketing and Promotions: To send updates, newsletters, special offers, and promotional materials (with your consent, where required). You can opt-out at any time. Website Improvement: To analyze website performance, improve services, and enhance your overall experience. Legal Compliance: To comply with legal obligations, enforce our policies, and protect our rights and the safety of our users.

3. Information Sharing and Disclosure: Personal information is not sold, traded, or rented to third parties without your consent, except as described in this policy. Information may be shared with trusted third-party service providers who assist in operating the website, processing payments, fulfilling orders, and providing customer support. These third parties are bound by confidentiality agreements and use your information only for the purposes specified. Information may be disclosed in response to lawful requests by public authorities or to comply with legal obligations, protect our rights, or investigate potential violations.

4. Data Security: Reasonable technical and organizational measures are implemented to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices: You have the right to access, edit, or remove certain information associated with your account. You can also control the receipt of certain communications and request the deletion of your account (subject to legal obligations).

6. Children's Privacy: These services are not intended for individuals under the age of 18. Personal information is not knowingly collected from children without parental consent.

7. International Data Transfers: The servers and operations are primarily based in India. If you are accessing the website from outside India, your information may be transferred to, stored, and processed in India, where data protection laws may differ from those in your country. By using the website, you consent to such transfers.

8. Changes to Privacy Policy: This Privacy Policy may be updated periodically. You will be notified of any significant changes by posting the updated policy on the website or sending you an email notification. 9. Contact Us: If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at info@chilidhaaga.com